1. Establishment and maintenance of QM systems according to ISO 13485:2016 and 21 CFR 820 (QSR) in the medical device industry
-
QM projects with a focus on processes and procedures:
-
-
Carrying out gap analyses of the QM system regarding compliance with regulatory requirements, such as ISO 13485, QSR or
EU regulation 2017/745 (EU MDR)
-
Implement regulatory compliant, efficient and effective processes, work instructions and templates individually adapted to company needs:
-
-
Customer projects conducted for CAPA, R&D, design transfer and procurement processes
-
Compilation of the technical documentation according to EU MDR Annex II and III for class I, Ir, Is, IIa and IIb products
2. CAPA SME (Subject Matter Expert)
-
Hands on CAPA support, especially for extensive and complex CAPA
-
CAPA remediation considering regulatory requirements
-
CAPA process efficiency enhancement
-
CAPA training for all experience levels
3. Customer complaint handling using 8D report
4. Project management and coordination for projects
-
Focus on QM, organization and ERP projects
5. Holistic project management system
6. Business Process Management
-
Process map creation (business, management and support processes)
-
BPM 2.0 (Social Business Process Management)
7. Organizational development
Language (level of experience)